proqual level 1 award for introduction to customer service course in islamabad, pakistan
The ProQual Level 1 Award for Introduction to Customer Service qualification provides an
opportunity to gain the basic skills and knowledge required for any job which involves
dealing with customers. It provides an introduction to the principles of customer service
and is appropriate for individuals working in a customer service role or those who are
developing employability skills and preparing for work.
The awarding body for this qualification is ProQual Awarding Body and the regulatory body
is the Office of Qualifications and Examinations Regulation (Ofqual). The specification for
these qualifications has been approved by the Department for Education and Skills (DfES)
for use by centres in Wales and by the Council for the Curriculum Examinations and
Assessment (CCEA) for use by centres in Northern Ireland.
The qualification has been accredited onto the Regulated Qualifications Framework (RQF); it
provides a progression route to higher level qualifications in Customer Service or other discipline related qualifications.
For more info, please WhatsApp: +92 321 5714077
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